All glasses are hand painted using non-toxic, heat cured permanent artist paints. We recommend careful hand washing for lasting beauty. Each order will arrive with a care card.
We accept PayPal for all transactions. A PayPal account is not however required to make purchases. You will have the option to use your credit/debit card or make an eCheck payment through PayPal without an account.
The shopping cart and check out system are secure and safe.
Once payment is received, work will begin on your item OR it will be shipped within 2 business days if the item is in stock. Custom orders or items that are not in stock will ship within 5-10 business days, unless other arrangements have been made during the ordering process. Please be aware that along with the 5-10 business days it takes to create your order, there is shipping time as well.
In order to keep shipping costs low, orders are shipped through the US Postal Service. At this time we ship only within the continental United States.
Wish to have your order shipped directly to the recipient? No problem, just provide us with the shipping information. We’ll even include a note if you wish. Don’t worry, there are never any prices on our packing slips. Gift wrapping is available at an additional cost.
All orders are carefully packaged in a sturdy box, wrapped in bubble wrap and/or packing paper to prevent any damage to your items. We are not responsible for any lost or damaged merchandise. We do not offer insurance but do recommend it. If you would like to add insurance for $1.85, please contact us so that I can adjust the shipping cost.
We are not set up to take returns. Unless a product is flawed or misrepresented, we do not take returns. Please love our item before purchasing so you are not disappointed. Please feel free to ask any questions to make your purchase more comfortable.
Please leave us feedback. It helps let us know that you are happy with your purchase and helps future buyers with their buying decisions. If for some reason you are unable to leave positive feedback, please contact us so that we can try to make it right. We want you to be happy with your purchase!
Looking for additional information? Please visit our FAQ page.